Privacy Policy
Effective Date: [10th September 2025]
Company: Earhart Interiors
Website: www.earhartinteriors.com
1. Introduction
Earhart Interiors (“we”, “our”, “us”) respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, make an enquiry, or purchase from us.
By using our website or services, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
We may collect and process the following types of personal data:
- Identity Information: name, title, company name (if applicable).
- Contact Information: email address, phone number, billing and delivery address.
- Order Information: details of products ordered, deposits paid, and transaction history.
- Technical Data: IP address, browser type, operating system, and how you interact with our website (via cookies and analytics).
- Communication Data: enquiries, feedback, or correspondence sent to us.
We do not collect or store payment card details. Payments are processed securely through trusted third-party providers.
3. How We Use Your Information
We use your personal data to:
- Process and fulfil orders for bespoke products.
- Communicate with you about your order, delivery, or queries.
- Provide customer support and respond to enquiries.
- Improve our website, products, and customer service.
- Comply with legal, tax, and regulatory obligations.
- Send you marketing communications (only where you have consented).
4. Legal Basis for Processing
We process your personal data under the following legal grounds:
- Contractual necessity: to fulfil your order and deliver our products.
- Consent: where you opt-in to marketing or newsletter communications.
- Legitimate interests: to improve services, respond to enquiries, and manage business operations.
- Legal compliance: to meet tax, accounting, and regulatory obligations.
5. How We Share Your Data
We only share your personal data with trusted third parties when necessary, such as:
- Service providers: couriers, delivery partners, payment processors.
- Professional advisors: accountants, auditors, legal advisors (where required).
- Regulatory authorities: if required by law or regulation.
We do not sell or rent your personal data to any third party.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected, including:
- Customer and order records: up to 6 years (for tax and accounting compliance).
- Marketing data: until you withdraw consent or opt out.
- Technical data: retained in line with cookie and analytics policies.
7. Data Security
We implement appropriate technical and organisational measures to protect your personal data against loss, misuse, or unauthorised access. While no system is completely secure, we ensure your information is handled in accordance with applicable data protection laws.
8. Your Rights
Under UK and EU GDPR, you have the right to:
- Access the personal data we hold about you.
- Request correction of inaccurate or incomplete data.
- Request deletion of your personal data (subject to legal obligations).
- Object to or restrict how your data is processed.
- Withdraw consent for marketing communications at any time.
- Request transfer of your data to another service provider (data portability).
To exercise your rights, please contact us at info@earhartinteriors.com.
9. Cookies
Our website uses cookies and similar technologies to enhance your browsing experience. For more details, please refer to our Cookie Policy.
10. International Transfers
As a UK/Irish business, your data is primarily stored within the UK or European Economic Area (EEA). Where third-party providers transfer data outside of these regions (e.g., cloud hosting), we ensure appropriate safeguards are in place.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
12. Contact Us
If you have any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Email: info@earhartinteriors.com
If you are not satisfied with how we handle your data, you also have the right to lodge a complaint with the Information Commissioner’s Office (ICO) in the UK or the relevant Data Protection Authority in Ireland.